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Importance of SIAM during times of accelerated digital transformation
Miroslav is the co-author of ITIL 4 Practice Service Desk and Request management. He has previously held various positions in itSMF Slovensko. He is…
First real life story about SIAM with Olli Rantala
Olli is working for a Finnish public IT supplier serving the healthcare system in Finland. He is a member of the Service Management Office (SMO) and…