Importance of SIAM during times of accelerated digital transformation

Miroslav is the co-author of ITIL 4 Practice Service Desk and Request management. He has previously held various positions in itSMF Slovensko. He is…

First real life story about SIAM with Olli Rantala

Olli is working for a Finnish public IT supplier serving the healthcare system in Finland. He is a member of the Service Management Office (SMO) and…

Visual service catalogue and automated governance as new Simplyit.cloud features!

Service governance is one of the most important practices in service management. It ensures acting, not just talking and documenting. Meeting internal business counterparts…

Digitalization and cloud business models bring new challenges in service management

New market trends, changing customer behaviour and new business models and technologies impact companies and the way they operate nowadays. One impact is quite…

Simplyit.cloud Scenario 2: Automate the governance

Recent business trends like cloud, on-demand services, outsourcing or microservice architectures change the way companies operate nowadays. It makes business and IT infrastructure more…

Simplyit.cloud Scenario 1: Focus on the right things

Recent business trends like cloud, on-demand services, outsourcing or microservice architectures change the way companies operate nowadays. It makes business and IT infrastructure more…

New spring Simplyit.cloud release is out!

We continually and silently deploy new Simplyit.cloud features and small updates heading towards our vision and reflecting your needs and feedback. Today, we have released bigger feature…

Service relationships: the way to co-create and collaborate with your customers in a digital era

Nowadays many good internal and external service providers recognize that it is necessary not only to provide services but also to cooperate with their…

Managing multi-vendor IT service environment

Emerging technologies and innovations are creating new business opportunities and changing the way companies do their business. IT departments are playing a more important role…

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